Shipping policy
Shipping Policy
Thank you for shopping with us!
Order Processing
Orders are processed within 1–3 business days after your order is placed. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information (where available).
Shipping Times
Estimated delivery times are:
- United Kingdom: 5–12 business days
- Europe: 7–15 business days
- United States: 7–15 business days
- International: 7–20 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase. We may also offer free shipping on selected orders or promotional periods.
Order Tracking
If tracking is available for your order, you will receive a tracking number via email once your order has been dispatched.
Delays
While we aim to deliver all orders within the estimated timeframes, occasional delays may occur. We appreciate your patience and understanding if this happens.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are unable to take responsibility for orders shipped to incorrectly entered addresses.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us at paneperfectt@outlook.com within 7 days of the expected delivery date, and we’ll work with you to resolve the issue as quickly as possible.